Samara Triple-Strand Polki Necklace Set

 SHIPPING POLICY

Delivery Timeline

We carefully package each piece of jewellery with love and attention. Your order will reach you within 6-7 business days from the date of dispatch.

Shipping Charges

Standard Delivery (Prepaid Orders)

• Flat ₹100 shipping on all domestic orders
• Trackable courier service with real-time updates

Cash on Delivery (COD)

• ₹200 shipping charges apply for COD orders
• Advance payment of ₹1,000 required to confirm your COD order
• This advance will be adjusted against your total bill amount at the time of delivery

Example: If your order is ₹3,500, you pay ₹1,000 advance + ₹200 COD shipping. At delivery, you pay the remaining ₹2,500.

International Shipping

• Available on request
• Shipping cost depends on your location and order quantity
• Please contact us at support@varanyah.com or WhatsApp 09179261835 for a customized quote
• Estimated delivery: 10-15 business days (varies by country)

What We Promise

• Secure, eco-friendly packaging in our signature ivory boxes
• Real-time tracking information shared via SMS and email
• Jewellery wrapped with care — every piece travels safe
• Insured shipments for your peace of mind

↩️ RETURN POLICY

We stand behind the quality of every Varanyah piece. However, to maintain fairness and protect against misuse, we have a clear return policy.

Our Return Policy

• We do not accept returns on jewellery orders, except in case of manufacturing defects or damage during transit.

Exception: Defective or Damaged Products

If you receive a defective or damaged product, we will process a refund only if:

Mandatory Requirement:

📹 Unboxing video is compulsory

You must record a clear, uninterrupted video while opening your Varanyah package. The video should show:

• The sealed package with our branding visible
• The process of opening the package
• The contents inside, including the jewellery and packaging

Without the unboxing video, refund requests cannot be processed. This policy protects both you and us from fraudulent claims.

How to Raise a Return Request

• Record your unboxing video at the time of delivery
• Contact us within 48 hours of receiving your order at support@varanyah.com or WhatsApp 09179261835
• Share the unboxing video along with clear photos of the defect/damage
• Our team will review your request within 2-3 business daysIf approved, we will process your refund within 7-10 business days.

Important Notes

• Refunds are issued to the original payment method only
• Shipping charges (₹100 or ₹200 for COD) are non-refundable
• COD advance payments (₹1,000) will be refunded if the defect claim is approved
• Refunds do not apply to normal wear and tear, accidental damage, or change of mind

💡 TIPS FOR A SMOOTH EXPERIENCE

Before You Order:

• Double-check product details: size, color, plating type
• Read care instructions on each product page
• Contact us with any doubts — we love helping you choose!

At the Time of Delivery:

• Record an unboxing video — it's your insurance
• Inspect your jewellery immediately upon delivery
• Report any issues within 48 hours

After Your Purchase:

• Store jewellery in the velvet pouch provided
• Follow care instructions to keep your pieces beautiful for years
• Share your joy! Tag us @varanyah on Instagram

📞 NEED HELP?

We're here for you. Reach out anytime:

Email: support@varanyah.com
WhatsApp: [+91-9179261835]
Instagram: @varanyahofficial
Customer Support Hours:
Monday - Saturday: 10:00 AM - 6:00 PM IST
Sunday: Closed

💝 OUR PROMISE TO YOU

At Varanyah, every piece of jewellery is crafted with care and sent with love. We're committed to making your experience beautiful — from browsing to unboxing. Thank you for choosing us to be part of your special moments.

With love and tradition,
Team Varanyah

At Varanyah, we believe in choosing with intention. Each piece of jewellery is handpicked, quality-checked, and thoughtfully packaged before it reaches you.

Our Exchange Policy
We do not offer exchanges on any products.

Why?
Every piece you receive has been carefully curated and inspected to meet our quality standards. We encourage you to:

• Review all product details, images, and descriptions carefully before placing your order
• Check product dimensions, stone colors, and plating type on the product page
• Reach out to us with any questions before purchasing — we're always happy to help!

Need Assistance Before Buying?

Contact us at backupvaranyah@gmail.com or WhatsApp 09179261835 . We'll guide you through size, styling, and product selection to ensure you choose the perfect piece.

Keep away from water, perfumes, and harsh chemicals. Store safely in the provided pouch and clean gently with a soft cloth after use. Handle delicately to preserve its shine and intricate detailing.